Terms and Conditions
This contractual document shall govern the General Conditions of contracting goods and services (hereinafter, “Conditions”) through the website callesdecordoba.com, owned by ENRISAN PUBLICIDAD, S.L. under the trademark Calles de Córdoba, hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this website.
These Conditions may be modified at any time. It is the responsibility of the USER to read them periodically, as those in force at the time of placing orders will be applicable.
Contracts shall not be subject to any formality with the exception of the cases expressly indicated in the Civil Legislation, the Code of Commerce or in other special laws.
Acceptance of this document implies that the USER: Has read, understands and comprehends what is set out herein.
A person with sufficient capacity to contract.
He/she assumes all the obligations set forth herein and undertakes to follow the rules and indications of use in force at all times.
These conditions will be valid for an indefinite period of time and will be applicable to all contracts made through the PROVIDER’s website.
The PROVIDER informs that it reserves the right to unilaterally modify the conditions, without this affecting the goods or promotions that were purchased prior to the modification. If there is any significant modification to the present conditions of use, this will be published on the home page and in visible places on the website. This will happen 30 days before such modifications take place and, therefore, it is recommended that you read these terms of use on a regular basis.
Identity of the contracting parties
On the one hand, the PROVIDER of the goods and services contracted by the USER is ENRISAN PUBLICIDAD, S.L., with registered office at C/ Agustín Moreno, 34 – 14002 Córdoba (Córdoba), NIF B14302822 and telephone number +34 957 43 18 28.
And on the other hand, the USER, who will be registered on the website by means of a username and password.
The USER is fully responsible for the use and custody of his/her credentials, and is responsible for the veracity of the personal data he/she may have provided to the PROVIDER in order to have the right to use the application.
Contract purpose
The purpose of this contract is to regulate the contractual sales relationship that arises between the PROVIDER and the USER when the USER accepts the corresponding box during the online contracting process.
The contractual relationship of purchase and sale entails the right of use for a period of one year (365 days), in exchange for a determined price (sometimes paid by the SPONSOR), of a specific and certain good.
Recruitment process
In order to access the products or services offered by the PROVIDER, the USER must have a username and password, previously provided by the PROVIDER, either directly or through a SPONSOR.
The USER will select a username and password, promising to make exclusively personal and diligent use of them and not to make them available to third parties. In the event of a possible loss or fraudulent use of the same, the USER must immediately notify the PROVIDER of the loss or theft of the same or possible access by an unauthorised third party, so that the PROVIDER may proceed to block them immediately.
The detection by the PROVIDER of a fraudulent use of the access data may lead to the immediate and unannounced cancellation of the account and the loss of the USER’s rights, without prejudice to the claim for economic damages caused to the PROVIDER.
Once the user account and password have been acquired/delivered, we inform you that in accordance with the requirements of article 27 of Law 34/2002, on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure will follow the following steps:
1. General terms and conditions.
2. Terms and conditions of the contract.
3. Right to withdrawal.
4. Complaints and online dispute resolution.
5. Force majeure.
6. Jurisdiction.
7. Supply overview.
8. Price and validity period of the offer.
9. Downloadling costs.
10. Method of payment, costs and discounts.
11. Purchasing process.
12. Severability and suspension or termination of the contract.
13. Warranties and returns.
14. Applicable law and jurisdiction.
1. GENERAL TERMS AND CONDITIONS
Unless otherwise stipulated in writing, the placing of an order with the PROVIDER implies acceptance by the USER and the SPONSOR of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER.
2. TERMS AND CONDITIONS OF THE CONTRACT
The goods and services made available through this callesdecordoba.com website are cultural, historical and touristic content.
Enrisan publishes its content so that it works with the software versions in effect at the time of its design and will try to update it to the latest versions as they appear, but cannot guarantee compatibility of use with all versions of the different third-party software.
The USER may use the content as a tourist guide or for cultural enrichment. This content is for the exclusive use of the USER and may not be transferred or sold to third parties under any circumstances.
The USER may not, under any circumstances, give or share their access data with third parties, nor read the contents, nor any other information included in the service.
3. RIGHT TO WITHDRAWAL
The USER has a period of fourteen calendar days from the date of receipt of the access credentials to withdraw (article 71 of Law 3/2014 of 27 March), provided that access has not been initiated.
The USER has the same rights and deadlines to proceed with the return and/or claim for possible defects or flaws in the product, provided that he/she has paid a price for it, excluding cases in which the credentials have been provided by a SPONSOR.
In the latter case, or if access has been granted, the USER will lose the right to withdraw.
If a price has been paid directly and access to the product has not been initiated, the buyer may withdraw from the contract within 14 calendar days of the conclusion of the contract, without stating a reason.
Any cancellation must be communicated to the PROVIDER within the period indicated and by e-mail to multimedia@enrisan.com, indicating the place, receipt and date of purchase.
4. COMPLAINTS AND ONLINE DISPUTE RESOLUTION
Any complaint that the USER considers appropriate will be dealt with as soon as possible, and can be made at the following contact addresses:
Postal: ENRISAN PUBLICIDAD, S.L., C/ Agustín Moreno, 34 – 14002 Córdoba (Córdoba)
Phone: +34 663 739 232
E-mail: multimedia@enrisan.com
5. FORCE MAJEURE AND CASES OF INDEMINITY
The parties shall not be liable for any failure due to force majeure. Performance of the obligation shall be delayed until the termination of the force majeure
Functioning.
Enrisan does not guarantee the availability or continuity of the website or its contents. The USER waives any liability for the discontinuity or lack of availability of its services.
Enrisan shall not be liable in the event of service interruptions or malfunctions, and shall not assume any responsibility for direct or indirect damage, consequential damage and/or loss of profit, bearing in mind that it will make every effort to ensure that these situations do not occur.
Web content
Enrisan will make every effort to ensure that the information on the website is truthful and accurate and shall not be liable for damages of any kind arising from the lack of truthfulness or accuracy of the contents of the website.
Enrisan is not responsible for the opinions and comments made by other USERS both on the website and in any other channel of any kind that may be associated with the services offered, such as those mentioned below, including but not limited to, forums, chats, blogs, comments, social networks, etc.
Enrisan is also not responsible for the use that the USERS make of the Website Content, nor of their passwords, as well as any other material contained in the Website, which may involve a violation of any type of regulation, national or international, of the intellectual or industrial property rights or any other right of third parties.
Viruses or attacks
Enrisan is not responsible for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the contents that may cause damage to computer systems, documents or user data.
Likewise, it is not responsible for possible security errors in the software of third parties on which the website is run, for the inadequate configuration of the browser, the presence of computer viruses or any other cause beyond Enrisan’s control.
6. JURISDICTION
The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.
Should any stipulation of these conditions be considered null and void or impossible to fulfil, the validity, legality and fulfilment of the rest will not be affected in any way, nor will they be modified in any way.
The USER declares that he/she has read, knows and accepts these Conditions in their entirety.
7. SUPPLY OVERVIEW
All sales and deliveries made by the PROVIDER shall be understood to be subject to these Conditions.
No modification, alteration or agreement contrary to the Commercial Proposal of ENRISAN PUBLICIDAD, S.L. or to what is stipulated herein, will have any effect, unless expressly agreed in writing signed by the PROVIDER, in which case, these particular agreements will prevail.
Given the continuous technical advances and improvements of the products, the PROVIDER reserves the right to modify its specifications with respect to the information provided in its advertising, as long as it does not affect the value of the goods offered. These modifications shall also apply in the event that, for whatever reason, the possibility of supplying the goods offered is affected.
8. PRICE AND VALIDITY PERIOD OF THE OFFER
The prices indicated for each product include, unless otherwise indicated, Value Added Tax (VAT) or other taxes that may be applicable. These prices, unless expressly stated otherwise, do not include charges for additional services and services attached to the purchased good.
The prices applicable to each product are those published at the place of purchase and are expressed in EURO currency. The USER assumes that the economic valuation of some of the products may vary in real time.
Any payment made to the PROVIDER shall entail the issue of an invoice in the name of the SPONSOR, DISTRIBUTOR or USER or the company name provided by the latter at the time of placing the order. This invoice will be sent in PDF format to the e-mail address provided by the SPONSOR, DISTRIBUTOR or USER.
For any information about the order, the SPONSOR, DISTRIBUTOR or USER may contact the PROVIDER’s customer service telephone number +34 663 739 232 or via e-mail at multimedia@enrisan.com.
9. DOWNLOADLING COSTS
Prices do not include installation or download charges or additional services, unless otherwise expressly agreed in writing.
10. METHODS OF PAYMENT, CHARGES AND DISCOUNTS
The PROVIDER offers the following ways to pay for an order:
+ Bank transfer in the case of SPONSORS and DISTRIBUTORS.
+ Paypal in the case of USERS.
Security measurements
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to data. To achieve these purposes, the user/customer agrees that the provider obtains data for the purpose of authentication of access controls.
The PROVIDER undertakes not to allow any transaction that is considered illegal by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them.
The following activities are prohibited under the card brand programmes: the sale or offer of a product or service that does not comply with all laws applicable to the Purchaser, Issuing Bank, Merchant or Cardholder of the card(s).
11. PURCHASING PROCESS
Any product purchased by the USER directly from the PROVIDER can be added to the basket of this web application. In the basket, only the items, quantity, price and total amount will be displayed. Once the basket has been saved, taxes, charges and discounts will be calculated according to the payment details entered.
The baskets do not have any administrative link, it is only a section where you can simulate a budget without any commitment on both sides.
From the basket you can place an order by following the steps below for its correct formalisation:
1. – Verification of invoicing data.
2. – Verification of the rest of the data.
3. – Selection of the payment method.
4. – Place the order (buy).
Once the order has been processed, the system instantly sends an e-mail to the PROVIDER’s management department and another to the USER’s e-mail confirming that the order has been placed.
Orders (purchase requests)
Within a maximum of 24 hours, on working days, an e-mail will be sent to the USER confirming the status of the order and the approximate shipping and/or delivery date.
12. SEVERABILITY AND SUSPENSION OR TERMINATION OF THE CONTRACT
If any of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.
Enrisan may without prior notice suspend or terminate the USER’s access to its services, in whole or in part, for any valid reason, including, without limitation, when the USER fails to comply with or follow any of the obligations set out in this document or any applicable legal provision, licence, regulation, directive, code of practice or usage policy. Such termination may involve the seizure and destruction of all information associated with the USER’s account.
When exercising any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power or remedy that may be available to the USER.
13. WARRANTIES AND RETURNS
The guarantee of the products offered will respond to the following articles based on the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.
14. APPLICABLE LAW AND JURISDICTION
These conditions shall be governed by or interpreted in accordance with Spanish law in all matters not expressly established. The PROVIDER and the USER agree to submit any dispute that may arise from the provision of the goods or services covered by these Conditions to the courts and tribunals of Cordoba.